Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Coordination
Changing what is done based on other people's actions.
Speaking
Talking to others.
Active Listening
Listening to others, not interrupting, and asking good questions.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Active Learning
Figuring out how to use new ideas or things.
Reading Comprehension
Reading work-related information.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Service Orientation
Looking for ways to help people.
Persuasion
Talking people into changing their minds or their behavior.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness
Understanding people's reactions.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.